MBB’s goal is to lead all aspects of your business. Our team will deliver a high-quality menu and motivate your staff to provide excellent customer service.

MBB will successfully manage your business by overseeing all operational procedures, including the front of the house, back of the house and customer services.

MBB will lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, MBB will ensure that your business runs smoothly and customers have a pleasant experience.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

MBB Management partnered with Wahlburger’s Philly as asset operation management. MBB successfully implemented the following with proven measurable results:

• FOH & BOH Standard Operating Procedures
• FOH & BOH Protocols
• FOH & BOH Policies
• Audits
• Food cost solutions
• Promotional Events
• Created Wahlburger’s Food Truck manuals, checklists, audit and SOP’s