MBB Management is a business consulting firm that specializes in franchise consulting, restaurant consulting, hotel management consulting and more. Here at MBB Management it is our job to bring you the most effective tools, most knowledgeable personnel, and bring you the best opportunities for your company. With over 100 years combined experience in Hospitality Management MBB knows what it takes to make a good business great.

 

Franchise Consulting

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MBB Management can help establish and define your brand. Branding is important in sending consistent messages to your customers. Your brand is your promise to your customers. Branding is one of the most important aspects of any company, large or small.

Learn more about our Franchise Consulting services

 

Hotel Management

what-we-do Increase your market share and learn how to “sell-out last” with MBB’s resources. MBB will enhance your staff’s knowledge and ability, resulting in your property exceeding your guests’ expectations. Areas of expertise include:

  • Inventory Revenue Maximization
  • Project Management
  • Rebranding/Reflagging
  • Banquet Service Management
  • Temporary Emergency Replacement Management
  • Revenue Management
  • Feasibility Studies
  • Decor Management

The MBB team has certified general managers on staff for the following major hotel companies:

  • wyndham hotel management company
    super 8 hotel management company
    wingate hotel management company
    days inn hotel management company
    ramada hotel management company
  • starwood hotel management company
    aloft hotel management company
  • marriott hotel management company
    courtyard hotel management company
  • hilton hotel management company
    hampton inn management company
  • ihg hotel management company
    holiday inn express management company
  • disney hotel management company

Learn more about our Hotel Management services

 

Restaurant Consulting

what-we-do-2 We start from the ground up with basic restaurant techniques that may need to be retaught and relearned. Our staff uses hands on training to bring your restaurant to the next level, all while staying within your core values and brand promise. Services include:

  • Menu Design
  • Food Costing Solutions
  • Food Service Training
  • Food Distribution
  • Concession Services
  • Chef Recruitment
  • Integrated Food Products
  • General Manager Recruitment
  • Inventory Services
  • Franchise Development

Learn more about our Restaurant Consulting services

 

Beverage Management

what-we-do-3 Our MBBLiquor Inventory solutionswill identify and reduce shrink, waste and theft and allow you to realize more profit. Ask for a copy of our MBB Liquor Inventory PDF. Services include:

  • Bi-Monthly Physical Inventory
  • A Product Contribution Report
  • Re-order Report
  • Recipe Book

 

Commercial Real Estate Consulting

what-we-do-4 MBB Management has completed several complex real estate deals, and can help you find the perfect location for your business or the perfect tenant for your space. We help our clients minimize cost, capitalize on value and optimize the financial, accounting and tax implications related to complex real estate transactions. Services include:

  • Land Development
  • Sellers Representation
  • Lease Contracting
  • Lease Negotiation
  • Letter of Intent
  • Shopping Center Development
  • Property Management

Recent Real Estate Transactions

  • Whiskey Mill
  • Cinder Bar
  • Rocking Stone
  • Rastelli’s
  • Chaps Pit Beef Aberdeen
  • Fat Louie’s at Pureland.

Learn more about past deals and see our work highlighted on our blog. Click here!

 

Journey to Extraordinary

what-we-do-8 The first step in taking your business on a ‘journey to extraordinary’ is setting goals. MBB does this through identifying the BHAG. BHAG stands for “big, hairy, audacious goal”. A BHAG is a strategic business statement which is created to focus an organization on a single, long term, organization-wide goal which is audacious, likely to be extremely questionable, but not internally regarded as impossible. After you BHAG is created, MBB will guide you through the steps to make your business exceptional! Acceptable to exceptional package includes:

  • BHAG creation
  • BHAG Feasibility Testing
  • Goal Breakdown
  • Core Value Creation
  • Establish Brand Promise
  • SWOT Analysis
  • Key Position and Role Fulfillment
  • Action Plan Creation

 

Social Media Support

what-we-do-5 The key to social media is to stay social. MBB can help you craft content that will be relevant to your followers, and will help your fan base grow. MBB specializes in Instagram, Facebook, Pinterest, LinkedIn and Twitter.

  • Content creation
  • Advice and Counsel
  • Social Media account setup
  • How to Use Social Media

 

Steps of Service

what-we-do-6 We can help your team get the most out of each sale with upselling techniques.

  • Selling strategies to fit your company’s brand promise
  • Upselling and suggestive selling
  • From greeting the customer to closing the sale

 

Attributes of Remarkable Service

Remarkable service is:

  • Is welcoming, friendly, and courteous
  • Is knowledgeable
  • Is efficient
  • Is well timed
  • Is flexible
  • Is consistent
  • Communicates effectively
  • Instills trust
  • Exceeds expectations

A high level of caring for the comfort of guests/customers—Remarkable Service, in other words—is the distinctive attribute of the best customer service establishments. Remarkable Service makes guests and customers feel comfortable, and it makes their experience enjoyable.

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For information on our other services call 856-359-4445